Frequently Asked Questions

Due to the nature of our products, we do not accept returns or exchanges unless your order arrives damaged, defective, or incorrect.

Please fill out our contact form within 7 days of receiving your order if there is an issue.

For our complete return policy, please click here.

Currently, we only ship within the United States, but we hope to expand to more locations in the future! 💌

We apologize if there’s an issue with your order. If your order is lost or damaged, please reach out to us through our contact form here.

Please include photos and a detailed description of the issue to help us process your request efficiently.

We’ll work with you to replace the item or issue a refund.

USPS Ground typically takes 2-5 business days to deliver, depending on the destination. Please note that delivery times may vary based on distance, and we have no control over any delays caused by the courier. Shipping times exclude holidays and weekends.

For our complete shipping policy, please click here.

Most USPS shipments include tracking. Once your order ships, you’ll receive a tracking number by email.

Orders are processed quickly, usually within 1–2 business days. If you need to change or cancel your order, please contact us here as soon as possible. While we’ll do our best to accommodate requests, we cannot guarantee that changes or cancellations can be fulfilled.

All processing and delivery times are estimates.

Currently, we are an online-only shop, but we hope to also offer our products locally in the future.

A portion of every sale goes toward supporting single-parent families and related initiatives. Your purchase helps us give back and make a positive impact in our community and the surrounding areas!